Transform Together New York City is an incredible opportunity for brands looking to drive better outcomes from their customer engagement strategies. Arrive early to snag a great seat—and take advantage of coffee and light snacks offered to help get your brain in gear.

Twilio CEO, Khozema Shipchandler, will kick off our day by sharing Twilio’s mission and what the future looks like for customer engagement powered by Twilio. As part of this session, he will welcome a special guest and Twilio customer (to be announced), to speak about their digital engagement goals and outcomes.

Khozema is welcoming a fellow builder to the stage (to be announced soon!) to discuss the challenges overcome and insights discovered on their journey towards building innovative customer engagement solutions.

What does successful AI adoption look like today—and what’s next? Join special guest, Eric Siegel, and moderator Rikki Singh, Twilio’s VP of Emerging Technologies, for a dynamic fireside chat where they unpack the realities of implementing AI in the enterprise. Whether you manage a team, lead company strategy, or want to better understand the “rare art” of machine learning deployment, this is your chance to get honest, experience-driven answers for cutting through the hype and driving measurable impact with AI.

Deepen your understanding of Twilio’s platform offerings through an immersive demonstration of our latest capabilities. Walk in the shoes of your consumer to understand what great digital engagement can look and feel like.

After the main sessions, join us for a time to meet with peers, session leaders, and Twilio champion users to exchange ideas and learn more. Our onsite experts can’t wait to chat with you, give you a peek at Twilio in action, and answer any questions to help you along the way.